Shop

Returns & Exchanges

Log In

Indestructible MFG Help Center

<p>Emails are answered between Monday-Friday 12:00pm-6:00pm EST with the exception of major holidays.</p>

Emails are answered between Monday-Friday 12:00pm-6:00pm EST with the exception of major holidays.

What are your Customer Service hours?

Contacting Us

How do I get in touch with support?

Do you ship worldwide?

How long does delivery take?

Do you offer free shipping?

What carriers do you use?

Shipping

How do I update my shipping address for an order I have placed?

How can I cancel my order and how long will it take to receive my refund?

What do I do if I received the wrong size item in my order?

How do I receive a confirmation email if it hasn't arrived or was sent to the wrong email?

How do I correct a mistake on my order after I've placed it?

Can I adjust the size of my order before it ships?

How do I cancel my order and get a refund to use a different card?

Orders

How do I exchange a product for a different size or item?

How do I initiate a return or exchange for an online purchase?

How do I process a return or exchange for an item, and how long will it take for me to receive my refund?

What is the return or exchange policy?

How does the exchange process work?

Are there any exceptions for extending the return or exchange window?

How can I return an international order?

What should I do if I received the wrong size and have already washed the item?

How do I track my order?

What should I do if my tracking shows my order as delivered, but I have not received it?

Order Tracking

Is Package Protection available for my order and what does it cover?

What if my order was shipped to the wrong address?

Delivery Issues

Can I be notified of new releases or restocks?

How can I find out when a product will be restocked?

Products

How do I choose the correct size for my jacket?

What size sock am I?

Sizing

Do you offer wholesale purchasing options?

Wholesale

What is the Indestructible Loyalty Program?

How do I redeem points?

Do my points expire?

Can I use my points with a secondary discount code?

What are pending points?

Loyalty Program

What are your Customer Service hours?Updated 5 months ago