How can I cancel my order and how long will it take to receive my refund?Updated 5 months ago

To cancel an order, simply reach out to our customer service team as soon as possible with your order number. Once we've confirmed your request, we will proceed with the cancellation.

After your order is cancelled, the refund process is initiated immediately on our end. It's important to note that the actual time it takes for the funds to be allocated back to your original method of payment can vary, depending on your financial institution. Typically, customers are advised to allow a few business days for the refund to appear in their account. Processing times are completely dependent on your bank or financial institution, and for specific time frames, please refer to their policies.