To exchange a product for a different size or item, please wait until you receive your order. Once you have it, initiate a free exchange with us. You can start the process immediately after receiving your order, and once the exchange is scanned at th
You can easily initiate a return or exchange for your online purchase using our self-service system, Loop. To be eligible for a return or exchange, please ensure that you submit your request within 30 of the delivery date. We are happy to offer you F
If you're looking to return or exchange an item, we've made the process straightforward for you. You can initiate your return or exchange via our Loop system. To be eligible, items must be returned unwashed, unworn, without stains, and within 30 of t
Our return/exchange policy states that we can process returns and exchanges within a 30 days. If you are within the return window, you can proceed with the exchange online by indicating which items you wish to return or exchange. Purchased items mean
To exchange an item, you can initiate the process online by selecting the specific items you wish to exchange. Our system will automatically detect that your original order is on the way back to us and will create your new order based on the items yo
We typically adhere to our return window policy, but in some cases, we may offer an extension as a courtesy. However, it's essential to understand that this is an exception and not the norm. Future requests for extended return windows may not be acco
For international returns and exchanges, our return portal may not accommodate these transactions. However, we can process a manual exchange if needed. If you send back the original item, we can reserve another size for you. Once we receive it, we wi
Even if you've washed an item and realized it's the wrong size, let us know. While our standard policy is to only accept unwashed and unworn items, we can discuss accommodating your situation on a case-by-case basis. Send us a photo of the size label